Availability Calendar

RESERVATION

Adults

Children

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Reservation Rules & Policy

 

  • ONLY PAY WHEN YOU STAY 

Advance payment may be required for special event dates or discounted price points determined by individual properties. Gaylord Hotels may require advance payment. Consult rate rules for each hotel and each reservation for specific restrictions and rules.

 

  • CHANGE YOUR MIND

Consult rate rules for each reservation for specific restrictions. Cancellation charges apply if a reservation is changed or cancelled after the deadline identified in the rate rules. For certain rates and rooms (for example, advance purchase rates), changes to the reservation may not be permitted once booked. Applicable restrictions are communicated in the rate rules for each reservation.‚Äč 

 

  • YOUR ROOM, YOUR WAY

Throughout the KOREA and JAPAN, we will do our best to honor your room and bed type preferences based on availability at the time of stay. Outside the KOREA and JAPAN , smoking/nonsmoking preferences are honored on availability; exact bed sizes may vary. 

 

Cancellation Rules & Policy


Flexible: Full refund 5 day prior to arrival, except fees.

  • Cleaning fees are always refunded if the guest did not check in.
  • The Ping service fee is non-refundable.
  • If there is a complaint from either party, notice must be given to the Ping within  hours of check-in.
  • Ping will mediate when necessary, and has the final say in all disputes.
  • Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
  • Applicable taxes will be retained and remitted.

Check-in & Check-out Time:
- Check-in Time: 14.00 P.M.
- Check-out Time: 11.30 A.M.

Child Policy:

  • Free of charge for child under 6 years old
  • Half charfe for a child from 6 to 12 years old
  • Full charge for a child from 12 years old UP

 

Any other points to add, e.g. compulsory dinner, credit cards (VISA, MASTER, JCB, AMERICAN EXPRESS), etc…